Job Title:  Implant Specialist

Position Responsibilities:

• Receive and check in the incoming implant cases, update the daily implant incoming work tally sheet, read and understand the prescription associated with the incoming case
  • Ability to identify the implant parts and the brand of the parts that may have been sent by the doctor as well as the ability to understand what parts might be necessary to order for the case
  • Ability to Communicate with the Dentist or Oral Surgeon and have a good understanding of dental implantology, confidently speaking with the doctor about their cases, offering appropriate suggestions to make their cases more successful for the doctor and the patient
  • Write legibly on all documents/paperwork and call notes so that others within the lab will be able to understand the case, what the doctor is asking for and what the commitment to the doctor is (due date, type of restoration and the ability to produce an accurate billing sheet when the case is completed and ready to deliver.
  • Exhibit curiosity and stay current with evolving technology and applications
• Ability to manage a small inventory of abutment parts, analogs and impression copings to support both the lab needs and our doctors
  • Accurately complete and fill impression coping orders for doctors
  • Able to fill out Web orders, follow up with suppliers for status on incoming inventory shipments
  • Maintain the inventory of consumables – cement, jig materials, soft tissue, waxes, knife blades, etc.
  • Maintain order records
• Maintain the torque wrenches rentals/loaners to support our customers as needed
• Effectively communicate with our doctors and their staff as needed for each case
  • Initiate follow up phone calls (as needed) on each case for additional information or requesting additional time on cases that require that
• Maintain the inventory of consumables – cement, jig materials, soft tissue, waxes, knife blades, etc.
• Ability to keep the work moving to maintain schedule and commitment dates to our doctors and internal customers
  • Ability to recognize if additional time is needed or additional production resources are needed to maintain flow
  • Ability to multi-task
  • Efficiently hand off work to the next internal customer
  • Able to effectively work with the ABS software, Laserfiche, Microsoft Outlook, 3 Shape
  • Design custom abutments
  • Assemble abutment cases, including stickers
  • Prep QC including foiling the opposing model

• Provide mentoring and ‘teachable moments’ to fellow team members – as needed
• Attend meetings and/or Scrums (as required) for general lab day to day business, discuss customer feedback on work performed and delivered, etc.

Qualifications:

• General work experience
• Knowledge and Experience in dental implants
• Proven leadership skills
• Be a self-starter and able to work independently in a teamwork environment
• Have excellent communication and inter-personal skills
• Demonstrate the ability to communicate effectively to our customers (internal and external) and to effectively communicate with Lab Leadership
• Able to set priorities and meet customer deadlines (internal and external)
• Fluent in using the computer and associated software
• Detail oriented, ability to multi-task and accomplish daily goals and objectives
• Problem-solving and critical thinking skills
• Ability to use a microscope and exhibit excellent eye/hand coordination and dexterity
• Process oriented
• Specific vision abilities required by this job include close vision to see small details and read handwritten or typed materials
• Ability to stoop, reach, walk, lift, pull, grasp, talk, hear, see and use complex repetitive motion
• Ability to sit for extended periods of time
• Ability to lift up to 50 pounds