Job Openings >> Customer Care Specialist
Customer Care Specialist
Summary
Title:Customer Care Specialist
ID:2054
Department:customer care
Description

Are you enthusiastic, customer focused, passionate and caring? Do you thrive in a dynamic, “customer first” environment?
Would you like an environment where in person customer contact is limited. 

Dental Prosthetic Services has an opportunity for a Customer Care Specialist. 
This position is primarily packing and shipping! 

Hours  may vary  between  09:00 AM – 8:00 PM Monday - Friday typically 9:00 AM - 6:00PM

As a member of our Customer Care team, you will be responsible for accurately processing incoming and outgoing cases, reading prescriptions and accurately receiving them, disinfecting new cases, packing and shipping and  providing world class service to our customers and performing a variety of other administrative tasks.
 

You will be given the tools and resources to make a difference in the lives of the patients we serve while adding to the growing success of our Agile work environment that values smart, capable, creative people who are able to work in self-organizing teams.

Personal accountability, courage, curiosity, a willingness to learn and respectful interactions are a MUST. Successful candidate must be detail oriented and have the ability to thrive in a fast paced environment.

This position will require you to be able to do a variety of tasks and is/ can include sitting, standing, bending and lifting for the entire shift.

Requirements:

  • Minimum one year customer service and/or administrative experience required.
  • Previous experience in a dental office setting is a plus.
  • Data entry and computer skills required. 
  • Microsoft office experience is preferred. 
  • Must be able to or willing to learn how to read cursive and prescriptions.
  • Must be able and willing to stand for long periods of time. 
  • Lifting and bending up to 20lbs 50 % of the time. 

 

DPS is a family owned full service laboratory with over 50 years of history providing dentists with high quality dental appliances. We offer a competitive salary, benefits and on the job training.

If you are interested in pursuing a career with Dental Prosthetic Services, click apply now to submit your resume via email today! 


DPS is an Equal Opportunity Employer. Pre-employment drug screen required.

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